Privacy policy
Last updated: 12-01-2025
At KINGORA SOTE (the "Site" or "we"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on the Site.
1. Information We Collect
- Device Information: browser version, IP address, time zone, cookie identifiers, pages or products viewed, search terms, and how you interact with the Site.
- Order Information: name, billing and shipping address, payment information (including card numbers), email address, and phone number.
- Customer Support Information: any data you provide when contacting us.
2. Use of Tracking Technologies (Meta Pixel, Google Analytics, and Similar Tools)
Our Site uses third-party technologies such as Meta Pixel (Facebook Pixel), Google Analytics, TikTok Pixel, and similar analytics/marketing tools.
Information collected may include visited URLs, products viewed, actions taken in the shopping cart, IP address, browser type, and device.
We do not collect or share sensitive information such as medical data, confidential financial details, or private communications.
Consent & Controls: By using the Site, you consent to these technologies. You may withdraw consent at any time through our cookie banner, your browser settings, or via the following opt-out options:
3. How We Use Personal Information
- Process orders and payments.
- Manage shipping and fulfill our contractual obligations.
- Communicate with you (including confirmations, support, and post-purchase assistance).
- Prevent fraud and enhance security.
- Provide advertising and marketing (where legally permitted/with consent).
4. Legal Basis
In compliance with GDPR and CCPA, we process personal data based on consent, contract performance, legal obligations, and legitimate interests.
5. Sharing Information
We share information with service providers to operate our store and fulfill contracts—for example, Shopify as our ecommerce platform.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described, unless a longer retention period is required by law.
7. Minors
The Site is not intended for individuals under 18 years of age.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, transfer, or delete your personal information.
9. Cookies & Do Not Track
You can manage cookies via your browser or our consent banner.
10. Changes to This Policy
We may update this Policy for legal or operational reasons.
11. Contact
If you have questions, please reach out through our Contact Page.
